Career Opportunity

Field Service Engineer – Northeast

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Category

Engineering

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Location

Akron, Ohio

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Salary

$85,000 - $125,000

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Job Reference

244108

Job Description

Position Overview


States of residence include Pennsylvania or Ohio


We are seeking a highly motivated Field Service Engineer to support the installation, maintenance, troubleshooting, and repair of advanced radiation detection and nuclear measurement systems. This role requires a self-driven technical professional who can work independently in customer environments while delivering exceptional service and support.

Key Responsibilities

  • Perform on-site installation, configuration, calibration, and testing of complex radiation detection and measurement systems.
  • Troubleshoot hardware, software, and system-level issues to identify root causes and implement corrective actions.
  • Collaborate with technical support and engineering teams to resolve advanced system faults and improve performance.
  • Provide customer training and operational familiarization on installed equipment and software applications.
  • Document all service activities, repairs, and field findings through detailed service reports and logs.
  • Maintain a professional customer-facing presence and ensure a positive client experience during all engagements.
  • Support in-house equipment troubleshooting and repair activities as needed.
  • Provide remote technical assistance via phone and email.

Qualifications & Requirements

  • Strong technical aptitude with a background in electronics, mechanical systems, physics, nuclear technology, or related scientific disciplines.
  • Excellent troubleshooting and analytical problem-solving skills.
  • Strong written and verbal communication abilities.
  • Highly organized with solid computer and reporting skills.
  • Self-motivated and capable of working independently or collaboratively within a team environment.
  • Ability to follow and adhere to all safety procedures and protocols.
  • Ability to lift and transport equipment weighing 50+ pounds.
  • Willingness to travel regionally up to 70%.
  • Valid driver’s license required.

Preferred Experience

  • Experience working with radiation detection instrumentation and spectroscopy systems.
  • Familiarity with gamma spectroscopy, alpha/beta counting systems, and radiation monitoring equipment.
  • Understanding of nuclear physics and radiation detection principles.
  • Experience with technical software platforms, reporting tools, and database systems.
  • Knowledge of SQL databases, reporting software, or data management tools is a plus.
  • Ability to troubleshoot complex systems down to the modular or component level.
  • Prior military nuclear power program experience is highly desirable.

Education & Experience

  • Associate’s or Bachelor’s degree in Electronics, Nuclear Engineering, Physics, or a related technical field preferred.
  • Equivalent technical training and hands-on field experience will also be considered.
  • 1–3 years of experience in a technical field service, maintenance, or customer support role preferred.
  • Strong customer service background with experience supporting technical systems and equipment.


Job Responsibilities

Position Overview

States of residence include Pennsylvania or Ohio

We are seeking a highly motivated Field Service Engineer to support the installation, maintenance, troubleshooting, and repair of advanced radiation detection and nuclear measurement systems. This role requires a self-driven technical professional who can work independently in customer environments while delivering exceptional service and support.

Key Responsibilities

  • Perform on-site installation, configuration, calibration, and testing of complex radiation detection and measurement systems.
  • Troubleshoot hardware, software, and system-level issues to identify root causes and implement corrective actions.
  • Collaborate with technical support and engineering teams to resolve advanced system faults and improve performance.
  • Provide customer training and operational familiarization on installed equipment and software applications.
  • Document all service activities, repairs, and field findings through detailed service reports and logs.
  • Maintain a professional customer-facing presence and ensure a positive client experience during all engagements.
  • Support in-house equipment troubleshooting and repair activities as needed.
  • Provide remote technical assistance via phone and email.

Qualifications & Requirements

  • Strong technical aptitude with a background in electronics, mechanical systems, physics, nuclear technology, or related scientific disciplines.
  • Excellent troubleshooting and analytical problem-solving skills.
  • Strong written and verbal communication abilities.
  • Highly organized with solid computer and reporting skills.
  • Self-motivated and capable of working independently or collaboratively within a team environment.
  • Ability to follow and adhere to all safety procedures and protocols.
  • Ability to lift and transport equipment weighing 50+ pounds.
  • Willingness to travel regionally up to 70%.
  • Valid driver’s license required.

Preferred Experience

  • Experience working with radiation detection instrumentation and spectroscopy systems.
  • Familiarity with gamma spectroscopy, alpha/beta counting systems, and radiation monitoring equipment.
  • Understanding of nuclear physics and radiation detection principles.
  • Experience with technical software platforms, reporting tools, and database systems.
  • Knowledge of SQL databases, reporting software, or data management tools is a plus.
  • Ability to troubleshoot complex systems down to the modular or component level.
  • Prior military nuclear power program experience is highly desirable.

Education & Experience

  • Associate’s or Bachelor’s degree in Electronics, Nuclear Engineering, Physics, or a related technical field preferred.
  • Equivalent technical training and hands-on field experience will also be considered.
  • 1–3 years of experience in a technical field service, maintenance, or customer support role preferred.
  • Strong customer service background with experience supporting technical systems and equipment.

Education and Experience

Knowledge and Skill Requirements

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