Career Opportunity
Director of Credit and Collections
Category
Accounting
Location
Dallas, Texas
Salary
$170,000 - $190,000
Job Reference
246411
Director of Credit & Collections
The Director of Credit & Collections is responsible for leading and optimizing the organization's credit and collections strategy across a decentralized, multi-location business operating throughout the U.S. and Canada. This leader will oversee customer credit evaluation, collections, policy development, cash flow optimization, and risk management while partnering closely with Finance, Sales, Operations, Treasury, and business leaders to support profitable growth and protect the company's working capital.
Candidates can work 100% remote
Responsibilities
- Lead all aspects of the corporate credit and collections function, ensuring consistent execution across multiple business units and locations.
- Establish, implement, and continuously improve credit policies, procedures, internal controls, and customer onboarding processes to strengthen risk management and support scalable growth.
- Evaluate customer creditworthiness through financial statement analysis, commercial credit reports, payment history, trade references, and other risk assessment tools to establish appropriate credit limits and payment terms.
- Oversee accounts receivable collections activities, proactively managing aging, reducing past-due balances, minimizing bad debt exposure, and improving overall cash flow performance.
- Partner with Finance and Treasury to support working capital initiatives through payment forecasting, collections strategies, and credit risk analysis.
- Manage credit insurance programs, including policy administration, insured credit limits, claims support, and compliance with carrier requirements.
- Oversee customer onboarding and credit automation processes, including digital credit applications, approval workflows, bureau integrations, and ongoing customer risk monitoring.
- Lead credit and collections teams in a decentralized environment by providing coaching, performance management, and support to both direct and indirect resources across multiple locations.
- Collaborate with Sales, Operations, Customer Service, and Finance to resolve customer credit issues while supporting strong customer relationships and business growth.
- Ensure the integrity of customer credit data, payment terms, credit holds, and reporting across multiple ERP systems and financial platforms.
- Coordinate legal collections activities, bankruptcy matters, and third-party recovery efforts in partnership with internal stakeholders and outside counsel when appropriate.
- Develop, monitor, and report key credit and collections metrics, including DSO, aging trends, bad debt exposure, collection effectiveness, credit risk, and working capital performance.
- Support internal and external audits while ensuring compliance with company policies, regulatory requirements, and financing obligations, including accounts receivable securitization reporting where applicable.
- Identify opportunities to improve processes, leverage technology, and implement best practices that enhance efficiency, controls, and overall financial performance.
Qualifications
- Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.
- 10+ years of progressive experience in commercial credit, collections, or accounts receivable leadership, preferably within a complex manufacturing, distribution, or B2B environment.
- Proven experience leading credit and collections functions across multi-site or decentralized organizations.
- Strong knowledge of commercial credit analysis, financial statement evaluation, customer risk assessment, and working capital management.
- Experience developing and implementing credit policies, procedures, internal controls, and customer onboarding processes.
- Knowledge of credit insurance programs, collections strategies, bankruptcy processes, lien rights, and creditor protections.
- Experience with accounts receivable securitization requirements and supporting reporting, documentation, and compliance activities.
- Experience working with multiple ERP platforms and credit management technologies; familiarity with Bectran or similar credit automation tools is preferred.
- Demonstrated ability to interpret commercial credit reports from providers such as Experian, Dun & Bradstreet, CreditSafe, and similar agencies.
- Strong leadership experience managing teams across multiple locations and influencing cross-functional stakeholders.
- Excellent analytical, negotiation, communication, and relationship management skills.
- Advanced Microsoft Excel skills and experience using data to analyze trends, develop KPIs, and support executive decision-making.
- Ability to thrive in a fast-paced, growth-oriented environment while managing multiple priorities and driving continuous process improvement.
Director of Credit & Collections
The Director of Credit & Collections is responsible for leading and optimizing the organization’s credit and collections strategy across a decentralized, multi-location business operating throughout the U.S. and Canada. This leader will oversee customer credit evaluation, collections, policy development, cash flow optimization, and risk management while partnering closely with Finance, Sales, Operations, Treasury, and business leaders to support profitable growth and protect the company’s working capital.
Candidates can work 100% remote
Responsibilities
- Lead all aspects of the corporate credit and collections function, ensuring consistent execution across multiple business units and locations.
- Establish, implement, and continuously improve credit policies, procedures, internal controls, and customer onboarding processes to strengthen risk management and support scalable growth.
- Evaluate customer creditworthiness through financial statement analysis, commercial credit reports, payment history, trade references, and other risk assessment tools to establish appropriate credit limits and payment terms.
- Oversee accounts receivable collections activities, proactively managing aging, reducing past-due balances, minimizing bad debt exposure, and improving overall cash flow performance.
- Partner with Finance and Treasury to support working capital initiatives through payment forecasting, collections strategies, and credit risk analysis.
- Manage credit insurance programs, including policy administration, insured credit limits, claims support, and compliance with carrier requirements.
- Oversee customer onboarding and credit automation processes, including digital credit applications, approval workflows, bureau integrations, and ongoing customer risk monitoring.
- Lead credit and collections teams in a decentralized environment by providing coaching, performance management, and support to both direct and indirect resources across multiple locations.
- Collaborate with Sales, Operations, Customer Service, and Finance to resolve customer credit issues while supporting strong customer relationships and business growth.
- Ensure the integrity of customer credit data, payment terms, credit holds, and reporting across multiple ERP systems and financial platforms.
- Coordinate legal collections activities, bankruptcy matters, and third-party recovery efforts in partnership with internal stakeholders and outside counsel when appropriate.
- Develop, monitor, and report key credit and collections metrics, including DSO, aging trends, bad debt exposure, collection effectiveness, credit risk, and working capital performance.
- Support internal and external audits while ensuring compliance with company policies, regulatory requirements, and financing obligations, including accounts receivable securitization reporting where applicable.
- Identify opportunities to improve processes, leverage technology, and implement best practices that enhance efficiency, controls, and overall financial performance.
Qualifications
- Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.
- 10+ years of progressive experience in commercial credit, collections, or accounts receivable leadership, preferably within a complex manufacturing, distribution, or B2B environment.
- Proven experience leading credit and collections functions across multi-site or decentralized organizations.
- Strong knowledge of commercial credit analysis, financial statement evaluation, customer risk assessment, and working capital management.
- Experience developing and implementing credit policies, procedures, internal controls, and customer onboarding processes.
- Knowledge of credit insurance programs, collections strategies, bankruptcy processes, lien rights, and creditor protections.
- Experience with accounts receivable securitization requirements and supporting reporting, documentation, and compliance activities.
- Experience working with multiple ERP platforms and credit management technologies; familiarity with Bectran or similar credit automation tools is preferred.
- Demonstrated ability to interpret commercial credit reports from providers such as Experian, Dun & Bradstreet, CreditSafe, and similar agencies.
- Strong leadership experience managing teams across multiple locations and influencing cross-functional stakeholders.
- Excellent analytical, negotiation, communication, and relationship management skills.
- Advanced Microsoft Excel skills and experience using data to analyze trends, develop KPIs, and support executive decision-making.
- Ability to thrive in a fast-paced, growth-oriented environment while managing multiple priorities and driving continuous process improvement.
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